Terms of service
Last updated: 11 November 2026
These terms are an agreement between you and [company legal name] ("we") for the use of GroceryLoop. By creating an account you accept them.
The service
GroceryLoop reads the supermarket invoices and receipts your household sends, has our staff check them and file their products, and shows what you spend and what prices do. Readings are made by rules, AI models and people, and can be wrong: check the figures that matter to you. Some products may stay unrecognised; we tell you when an invoice is ready, with any gaps, or when we need your help. GroceryLoop is not financial or tax advice.
Your account and household
- Keep your password safe and your email addresses up to date. You are responsible for what is done with your account.
- A household's admins invite and remove members; every member sees the household's invoices.
- Send only documents you are entitled to share, from email addresses that are yours.
Acceptable use
Don't use GroceryLoop to send unlawful content, to break or overload it, or to access other households' data. We may suspend an account that does.
Plans and payment
- The Free plan costs nothing. Paid plans (Plus, Family) are billed monthly or yearly in advance through Stripe, in AED, at the price shown when you subscribe.
- Paid plans start with a 14-day free trial; you can cancel before it ends and you won't be charged.
- You can cancel at any time from Settings; your plan runs until the end of the period already paid. [Refunds: to confirm.]
- We will tell you at least [30] days before a price change applies to you.
Your data
Your invoices remain yours. You give us the right to store and process them to provide the service, as described in the privacy policy. Product descriptions (name, category, brand, labels and pack) filed by our staff, or by you and accepted by our staff, become part of the shared catalog, without your invoices, prices or who bought them.
Liability
We provide GroceryLoop with care but "as is". To the extent the law allows, we are not liable for indirect losses, and our total liability is limited to what you paid us in the last 12 months.
Ending
You can delete your account or household at any time. We may end the service with [60] days' notice, and you can export your invoice lines before then.
Law
These terms are governed by the laws of the United Arab Emirates as applied in [the Emirate of Dubai]; its courts have jurisdiction.